About Us
Finding Inspiration in Every Project
Established in 1984, Deluxe Plumbing & Heating is now in its second generation of family ownership, led by Larry and Kimberly Shoemaker. With their expertise and dedication, we continue to deliver quality plumbing and heating repair, installation, and maintenance services. Our fleet of trucks and technicians is always ready to respond to your needs, day or night.
We take pride in being licensed and insured, providing an added layer of protection for our customers. We started out as a team of eight and have grown to over 80 professional, well-liked and trained team members.
Our Mission
At Deluxe, our mission is to provide Worry-Free Solutions for all your plumbing, HVAC, and electrical needs. With over three decades of experience serving Bethlehem and the surrounding areas since 1984, we have established ourselves as the highest customer-rated home service contractor in the region. We take pride in our team of four master plumbers and highly trained professionals who undergo daily and weekly training, as well as continuous education, to ensure they possess the latest knowledge and skills.
Our focus is on building better team members, which translates into a superior customer experience. We are committed to delivering exceptional service, reliable solutions, and peace of mind to our valued customers. Your satisfaction is our top priority, and we strive to exceed your expectations every step of the way.
Our Culture
At Deluxe Plumbing & Heating, our culture is built on a foundation of integrity, professionalism, and customer-centricity. We strive to create an environment where every team member feels valued, respected, and inspired to deliver exceptional service.
We foster a culture of continuous learning and growth, recognizing that our industry is constantly evolving. Through regular training programs and professional development opportunities, we empower our employees to expand their knowledge and skills, ensuring they stay at the forefront of our field. This commitment to ongoing education allows us to provide the highest level of expertise to our valued customers.
Collaboration and teamwork are integral to our culture. We believe that by working together, we can achieve extraordinary results. We encourage open communication, idea sharing, and a supportive atmosphere where everyone's contributions are valued. Our team members understand the importance of collaboration in providing seamless and efficient solutions to our customers' needs.
Above all, we are dedicated to delivering worry-free solutions to our customers. We prioritize their satisfaction and peace of mind, treating their homes and businesses with the utmost care and respect. Our commitment to excellence is reflected in our attention to detail, our prompt and reliable service, and our unwavering commitment to quality workmanship.
At Deluxe Plumbing & Heating, we are not just a team, but a family. We foster a positive and inclusive culture that celebrates diversity, fosters personal and professional growth, and supports a healthy work-life balance. Our strong work ethic, combined with a sense of camaraderie, creates a fulfilling and enjoyable work environment for everyone.
As we continue to grow and serve our community, our culture remains the guiding force behind our success. It is the cornerstone that enables us to build strong relationships with our customers, provide exceptional service, and make a positive impact on the communities we serve.